Support

How to get help, report a wrong number, or ask for your data.

Getting help

A monitored support address will be published here before the apps are released. Until then the fastest route is the feedback prompts inside the app, which reach us without collecting anything identifying.

Reporting a number that looks wrong

This is the most useful thing you can send us. Include the destination, the dates, the party, and which component looked wrong — flights, accommodation, food, transport or activities. The label on the figure matters too: a wrong live figure is a provider problem, a wrong estimate is our assumption to fix.

Your data

Export and deletion are built into the app, under Settings, and do not require contacting us. Remote deletion must succeed before local records are cleared.

Account trouble

If a confirmation or reset e-mail does not arrive, check the spam folder first — a young sending domain often lands there. If it is still missing, write to us once the support address is live.